De Beers Makes Sweeping Cuts to Its Elite Diamond-Buying Club
The diamond company produced less than 22 million carats last year, down from almost 35 million in 2022.
personal-shoppers
Latest News & Analysis
Retail
Selling Fashion to the 1% During a Pandemic
From Zoom styling consultations to digital VIP dinners, here’s how luxury retailers are continuing to woo the wealthy.
Selling Fashion to the 1% During a Pandemic
From Zoom styling consultations to digital VIP dinners, here’s how luxury retailers are continuing to woo the wealthy.
Retail
How to Reach Customers Who Still Don't Like Shopping for Clothes Online
Millions of consumers — particularly older ones — say they may not shop in stores until there’s a coronavirus vaccine. Many aren't big fans of e-commerce, either. Here’s how to keep them spending.
How to Reach Customers Who Still Don't Like Shopping for Clothes Online
Millions of consumers — particularly older ones — say they may not shop in stores until there’s a coronavirus vaccine. Many aren't big fans of e-commerce, either. Here’s how to keep them spending.
News & Analysis
How to Sell to Rich Kids
High-spending Gen-Z consumers are increasingly important to luxury retailers.
How to Sell to Rich Kids
High-spending Gen-Z consumers are increasingly important to luxury retailers.
Luxury
Inside Luxury's Personal Shopping Wars
Net-a-Porter, MatchesFashion and other e-commerce players are courting the 1 percent with private dinners, personal shoppers and couture.
Inside Luxury's Personal Shopping Wars
Net-a-Porter, MatchesFashion and other e-commerce players are courting the 1 percent with private dinners, personal shoppers and couture.
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Retail
China E-Commerce Confusion Catches Australian Retailers on The Hop
Australian online exports to China have become a market susceptible to consumer fickleness, nuanced regulatory changes and the whims of tens of thousands of "daigou" shoppers.
China E-Commerce Confusion Catches Australian Retailers on The Hop
Australian online exports to China have become a market susceptible to consumer fickleness, nuanced regulatory changes and the whims of tens of thousands of "daigou" shoppers.
Technology
Is Stitch Fix the Goldilocks of Fashion?
With data science at its core, the San Francisco-based startup aims to offer fashion that’s ‘just right’ for every customer.
Is Stitch Fix the Goldilocks of Fashion?
With data science at its core, the San Francisco-based startup aims to offer fashion that’s ‘just right’ for every customer.
Luxury
The Growing Business of Private Clients
Brands are working harder than ever to forge personal relationships with top-spending clients, often earning higher margins along the way.
The Growing Business of Private Clients
Brands are working harder than ever to forge personal relationships with top-spending clients, often earning higher margins along the way.
Technology
Personal Shopping Services Seek Scale
A handful of tech-powered personal shopping apps are trying to make yet another white-glove service more scalable.
Personal Shopping Services Seek Scale
A handful of tech-powered personal shopping apps are trying to make yet another white-glove service more scalable.
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Retail
How Personal Shopping Makes People Spend
At the luxury level, personal shopping services make customers spend significantly more. How do these services work? And can they work on the high street?
How Personal Shopping Makes People Spend
At the luxury level, personal shopping services make customers spend significantly more. How do these services work? And can they work on the high street?
Global Markets
Chinese Shopping Agents Cash in on Russian Currency Slide
Chinese workers and overseas students in Russia have been snapping up goods at low prices caused by the steep fall in Russian rouble rates before brands can adjust them. These shopping agents, known as "daigou," stockpile the products before selling them at a profit to buyers back home.
Chinese Shopping Agents Cash in on Russian Currency Slide
Chinese workers and overseas students in Russia have been snapping up goods at low prices caused by the steep fall in Russian rouble rates before brands can adjust them. These shopping agents, known as "daigou," stockpile the products before selling them at a profit to buyers back home.
News & Analysis
It Takes a Lot of Money to Look This Good
"The recession may not be over, and retail sales in many quarters have slowed, but American women who can afford it are still willing to pay for
It Takes a Lot of Money to Look This Good
"The recession may not be over, and retail sales in many quarters have slowed, but American women who can afford it are still willing to pay for
Technology
A Personal Stylist for Every Shopper
London-based start-up Thread, which has attracted a number of influential investors, advisors and retail partners, is building a scalable personal styling service with an ingenious blend of human stylists and intelligent algorithms.
A Personal Stylist for Every Shopper
London-based start-up Thread, which has attracted a number of influential investors, advisors and retail partners, is building a scalable personal styling service with an ingenious blend of human stylists and intelligent algorithms.
The News in Brief
L’Oréal India in Talks to Acquire Beauty Company Innovist
L’Oréal is in advanced talks to acquire a majority stake in Bare Anatomy parent Innovist sources told The Economic Times India.
Zegna Chairman Says War Has Clouded Visibility of Demand in Middle East
The Italian fashion house cautioned the war is reducing visibility on demand in the Middle East, which accounts for 7 percent of its sales, though all stores are currently open in the region.
Glossier Appoints New CMO
Nicole Solorzano, who joins from Ouai, is the Millennial beauty brand’s latest hire.
Macy’s CEO Points to E-Shaped Economy, Signalling Consumer Shift
The mention of a forked economy by the head of America’s largest department store signals a heightened wariness that middle-income Americans will continue to spend at the same pace.
France’s Bid to Suspend Shein’s Marketplace Rejected by Appeals Court
The decision from Paris’ Court of Appeal marked a win for the fast-fashion giant after a scandal over sex dolls resembling children for sale on its site.
Coty Announces Board Revamp
The embattled Covergirl owner has appointed five new independent directors amidst a wider leadership and company shakeup.
Zimmermann Names Roberto Eggs CEO
The Moncler Group executive will succeed longtime CEO Chris Olliver, who is staying on as executive chairman.