Danone Acquires Protein Drinks Maker Huel in €1 Billion Deal
Huel, which counts actor Idris Elba and TV presenter Jonathan Ross among its investors, has agreed to be acquired by the French consumer goods group in a deal worth about $1.2 billion.
customer-service
Retail
Op-Ed | The Pop-Up Has Grown Up
Smart retailers are tapping into the power of the pop-up shop to study customers, test new business ideas and much more, writes Thomas S. Robertson.
Op-Ed | The Pop-Up Has Grown Up
Smart retailers are tapping into the power of the pop-up shop to study customers, test new business ideas and much more, writes Thomas S. Robertson.
Retail
The Store is Dead, Long Live the Store!
Retailers from Macy's to Gucci are building immersive experiences into their stores as they fight with Amazon and other online competitors for customers' attention. But will the investment pay off?
The Store is Dead, Long Live the Store!
Retailers from Macy's to Gucci are building immersive experiences into their stores as they fight with Amazon and other online competitors for customers' attention. But will the investment pay off?
News & Analysis
Alleged Balenciaga Store Racism Angers Chinese Consumers
"The outrage stems from a short video that shows a young Chinese man being roughly handled, reportedly at a Balenciaga store inside a high-end Paris
Alleged Balenciaga Store Racism Angers Chinese Consumers
"The outrage stems from a short video that shows a young Chinese man being roughly handled, reportedly at a Balenciaga store inside a high-end Paris
News & Analysis
When Online Shopping Goes Wrong
In the age of Amazon, shoppers have little patience. Here’s how retailers are using personal service — and the occasional free dog toy — to retain customers when the worst happens.
When Online Shopping Goes Wrong
In the age of Amazon, shoppers have little patience. Here’s how retailers are using personal service — and the occasional free dog toy — to retain customers when the worst happens.
Retail
Digitising the Sales Associate
Department stores and boutiques are using new digital technologies and training to amplify one of the things that still differentiates them from online competitors: their seasoned in-store sales associates.
Digitising the Sales Associate
Department stores and boutiques are using new digital technologies and training to amplify one of the things that still differentiates them from online competitors: their seasoned in-store sales associates.
Retail
Hudson's Bay Exposes Saks Fifth Avenue Customer Info Online
The company posted information including email addresses and phone numbers for customers at Saks as well as identification codes for products that customers signed up for on wait-lists.
Hudson's Bay Exposes Saks Fifth Avenue Customer Info Online
The company posted information including email addresses and phone numbers for customers at Saks as well as identification codes for products that customers signed up for on wait-lists.
Retail
US Retailers Value Enthusiasm Over Experience for Holiday Hires
Hiring managers in the United States said they are looking for "brand evangelism."
US Retailers Value Enthusiasm Over Experience for Holiday Hires
Hiring managers in the United States said they are looking for "brand evangelism."
Technology
‘Data Is the New Oil’ and More from SXSW
Collaboration, artificial intelligence, conversational commerce and the rise of Generation Z emerged as key themes at this year’s SXSW.
‘Data Is the New Oil’ and More from SXSW
Collaboration, artificial intelligence, conversational commerce and the rise of Generation Z emerged as key themes at this year’s SXSW.
Beauty
Will Social Selling Work in Fashion?
Supercharged by the rise of social media, new devices and new software, 'social selling' has taken off in beauty and jewellery. Will it work in fashion?
Will Social Selling Work in Fashion?
Supercharged by the rise of social media, new devices and new software, 'social selling' has taken off in beauty and jewellery. Will it work in fashion?
Retail
Macy's to Hire 85,000 Workers for Holiday Shopping Season
Macy's Inc plans to hire 85,000 temporary workers in the United States for the holiday shopping season, down from 86,000 last year.
Macy's to Hire 85,000 Workers for Holiday Shopping Season
Macy's Inc plans to hire 85,000 temporary workers in the United States for the holiday shopping season, down from 86,000 last year.
News & Analysis
Lucky Brand Enrages Customers After Cancelling Orders of One-Cent Jeans
Few Lucky Brand shoppers snapped up jeans for a penny each on Tuesday after the company messed up an online promotional code.
Lucky Brand Enrages Customers After Cancelling Orders of One-Cent Jeans
Few Lucky Brand shoppers snapped up jeans for a penny each on Tuesday after the company messed up an online promotional code.
The News in Brief
Qatar Investment Authority Eyes 10% Stake in Golden Goose
Qatar’s sovereign wealth fund is preparing to buy a stake in Italian sneaker maker Golden Goose, Corriere della Sera reported Saturday.
Retailers Push UK to Join US and EU Ending Shein Parcel Loophole
British retailers are pushing the UK government to end a tax loophole that has helped online giants Shein and Temu make significant inroads and gain market share.
Exclusive: Deciem to Relaunch The Chemistry Brand
The Estée Lauder-owned beauty company and The Ordinary parent will relaunch one of its original brands as it moves to rekindle its reputation for incubation.
De Beers Makes Sweeping Cuts to Its Elite Diamond-Buying Club
The diamond company produced less than 22 million carats last year, down from almost 35 million in 2022.
L’Oréal India in Talks to Acquire Beauty Company Innovist
L’Oréal is in advanced talks to acquire a majority stake in Bare Anatomy parent Innovist sources told The Economic Times India.
Zegna Chairman Says War Has Clouded Visibility of Demand in Middle East
The Italian fashion house cautioned the war is reducing visibility on demand in the Middle East, which accounts for 7 percent of its sales, though all stores are currently open in the region.
Glossier Appoints New CMO
Nicole Solorzano, who joins from Ouai, is the Millennial beauty brand’s latest hire.