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Beauty

J.C. Penney, Sephora Settle Dispute Over Beauty Boutiques

J.C. Penney is struggling to refinance billions in loans and missed a debt payment last month, although the chain is current on its rent.

Beauty

J.C. Penney, Sephora Settle Dispute Over Beauty Boutiques

J.C. Penney is struggling to refinance billions in loans and missed a debt payment last month, although the chain is current on its rent.


Retail

J.C. Penney Sues to Block Sephora From Closing In-Store Boutiques

Sephora has complained about boutique employees being furloughed during the pandemic and is demanding that all hard surfaces be cleaned with a special electrostatic spray.

Retail

J.C. Penney Sues to Block Sephora From Closing In-Store Boutiques

Sephora has complained about boutique employees being furloughed during the pandemic and is demanding that all hard surfaces be cleaned with a special electrostatic spray.


Beauty

Is This the End of Beauty Testers?

Shoppers like to try out beauty products before they buy them. Is it possible to do that safely now?

Beauty

Is This the End of Beauty Testers?

Shoppers like to try out beauty products before they buy them. Is it possible to do that safely now?


Beauty

Why Beauty Companies Keep Tinkering With Their Hit Products

In the age of 'clean' beauty and a demand for transparency, beauty companies are making sometimes costly decisions to reformulate key products to address customer feedback.

Beauty

Why Beauty Companies Keep Tinkering With Their Hit Products

In the age of 'clean' beauty and a demand for transparency, beauty companies are making sometimes costly decisions to reformulate key products to address customer feedback.


Beauty

Beauty Booms in the Zoom Era

Beauty retailers like Ulta are seeing their online businesses skyrocket. They have 'the lipstick effect' — consumers' desire for affordable luxuries in a crisis  — to thank. But it's a different suite of products boosting sales this time.

Beauty

Beauty Booms in the Zoom Era

Beauty retailers like Ulta are seeing their online businesses skyrocket. They have 'the lipstick effect' — consumers' desire for affordable luxuries in a crisis  — to thank. But it's a different suite of products boosting sales this time.


Beauty

Influencers Have a Captive Audience During the Pandemic. But Can They Capitalise on It?

Influencers are getting more views than ever from self-isolating fans. But with Sephora stores shut down and fewer consumers in the mood to buy makeup, making money could be a struggle.

Beauty

Influencers Have a Captive Audience During the Pandemic. But Can They Capitalise on It?

Influencers are getting more views than ever from self-isolating fans. But with Sephora stores shut down and fewer consumers in the mood to buy makeup, making money could be a struggle.


Beauty

Try-Before-You-Buy Beauty Retailers Pivot in the Age of Covid-19

As the coronavirus pandemic worsens, the in-store makeovers and testers that brands rely on to win customers are suddenly no-gos. But there are alternatives.

Beauty

Try-Before-You-Buy Beauty Retailers Pivot in the Age of Covid-19

As the coronavirus pandemic worsens, the in-store makeovers and testers that brands rely on to win customers are suddenly no-gos. But there are alternatives.


Workplace & Talent

Power Moves | Allbirds Adds to Board of Directors, LVMH-Owned Moynat Appoints CEO

This week, Allbirds appoints an Old Navy executive to its board, while LVMH brand Moynat brings in a new CEO from stablemate Sephora.

Workplace & Talent

Power Moves | Allbirds Adds to Board of Directors, LVMH-Owned Moynat Appoints CEO

This week, Allbirds appoints an Old Navy executive to its board, while LVMH brand Moynat brings in a new CEO from stablemate Sephora.


Retail

5 Ways to Boost Customer Loyalty

In an era when 'customer lifetime value' is one of the most important measurements of retail success, these tactics will help build loyalty.

Retail

5 Ways to Boost Customer Loyalty

In an era when 'customer lifetime value' is one of the most important measurements of retail success, these tactics will help build loyalty.


Beauty

Beauty Is Cashing In on At-Home Gadgets 

Beauty brands are hoping LED face masks, sonic facial toners and other technology-infused products will catch on in the age of Peloton.

Beauty

Beauty Is Cashing In on At-Home Gadgets 

Beauty brands are hoping LED face masks, sonic facial toners and other technology-infused products will catch on in the age of Peloton.