Ralph Lauren Junior Office Administration Officer

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
The Junior Office Administration Officer serves as the first point of contact for all visitors and stakeholders, ensuring a professional and welcoming environment. This role provides comprehensive administrative support to the office, including reception duties, facility coordination, and event management. The position plays a critical role in maintaining smooth daily operations and creating a positive experience for employees, guests, and vendors.

Essential Duties & Responsibilities
WORKING HOURS: 8:30 am to 5:00 pm (with one-hour lunch break) Reception & Visitor Services
* Greet guests and visitors in a professional and courteous manner
* Respond to internal stakeholders with a helpful and friendly approach
* Handle incoming telephone calls professionally and manage the telephone system efficiently
* Maintain accurate visitor registration logs and access card records
* Ensure the reception area and guest seating areas are clean, organized, and presentable at all times Conference Room & Facilities Management
* Manage conference room bookings and coordinate room setup requirements
* Coordinate with Tea Ladies to ensure the conference rooms are well-maintained
* Support meeting or event setup and related logistics as required
* Follow up on day-to-day operational issues with Building Management Office (e.g. washroom cleaning, air conditioning temperature adjustment)
* Coordinate with the vendors on cleaning, landscaping, repair & maintenance of office equipment (e.g. coffee machine, water dispensers) Administrative Support
* Perform general office administrative duties, including ordering office supplies and conducting stock takes
* Process invoices and maintain accurate payment and record-keeping
* Assist in maintaining seating plans, facilities records and floor plans
* Prepare office notices and send internal email announcements as required
* Assist with travel booking and hotel arrangements
* Provide backup support for mailroom services when necessary
* Support of office supply ordering for the HK offices, including Distribution Centre and Sourcing Office Ad-hoc Duties · Perform other duties and special tasks as assigned by manager

Experience, Skills & Knowledge
Education & Experience
* Higher Diploma or above, preferably in Administration, Business, or related field
* Minimum 3 years of administrative experience in a multinational corporation (MNC)
* Reception or front-desk experience preferred Skills & Competencies
* Professional, friendly, polite, and mature demeanor
* Strong multi-tasking abilities with excellent attention to detail
* Ability to thrive in a fast-paced and dynamic work environment
* Good organizational and time management skills
* Proficient in MS Office application (Excel, Word, PowerPoint)
* Proactive and solution-oriented mindset
* Willing to share feedback and suggest process improvements to enhance efficiency Language Requirements
* Proficient communication skills in English, Cantonese and Mandarin (written and verbal)