Christian Dior HEAD OF PRIVATE CLIENT - TEMP 4 MONTHS- (F/M/X)

Position

"Whatever you do - for work or pleasure - do it with passion! Live with passion..." * Christian Dior

Christian Dior was the couturier of dreams. From the founding of his House in 1947, marked by the New Look revolution, he transformed his dreams into marvelous creations. His visionary spirit constantly magnified women worldwide, inspiring his successors today more than ever. "Fabric is the sole vehicle of our dreams (...). Fashion, in short, stems from a dream, and a dream is an escape," he wrote in his work 'Je suis couturier'. Throughout his collections, Monsieur Dior became the demiurge of his muses' happiness.

Today, rich with this exceptional heritage and a community of over 6,500 talents, our House embodies more than ever the House of Talents envisioned by Christian Dior. In over 40 countries, we showcase our expertise, our audacity, and our excellence through the passion and creativity of our employees. Join us and create your future in our generous, disruptive, and ambitious universe where we grow in excellence, courage, and optimism.

YOUR IMPACT

As Head of Private Client, you will define and lead the worldwide strategy for our most valued clients, ensuring a seamless, elevated, and consistent experience across all markets. Based in Paris, you will collaborate closely with Global, Regional, and Local teams to design and implement best-in-class engagement programs aligned with the House's positioning and business objectives.

Job responsibilities

KEY RESPONSIBILITIES

Define and Execute the Global Top Client Strategy

Shape and deploy the global Top Client strategy in alignment with brand vision and regional priorities.

Lead strategic planning ahead of international high-end events (Fashion Weeks, Haute Couture shows, exclusive launches), including:

• Allocation of show seat quotas across regions.
• Strategic client targeting and invitation planning.
• Definition of performance KPIs (attendance, conversion rate, average transaction value, turnover).
• Monitor global performance during events, tracking worldwide orders and driving results against defined KPIs.
• Design post-event engagement protocols, curating tailored and exclusive experiences during product waiting periods (personalized services, exceptional attentions, bespoke activations).

Lead and elevate the "Grands Vendeurs" Network

Structure and implement a high-performance Grands Vendeurs program, defining:

• Clear KPIs and performance expectations.
• Commission schemes, recognition titles, and associated benefits.
• Deploy and monitor an international commission framework to stimulate cross-border sales.
• Oversee monthly performance dashboards and business reviews.
• Animate and strengthen the community through exclusive collection previews, business-oriented newsletters, dedicated talks, and seminars.

Drive a 360° Global Engagement Strategy

Partner closely with regional teams and product divisions to support launches, activations, and key global initiatives.

Ensure consistency and excellence across all touchpoints of the Top Client journey worldwide.

Continuously refine engagement strategies based on performance insights and evolving luxury client expectations.

Team Leadership

Lead and develop a team of 3 permanent team members, 1 intern, and 1 apprentice.

Foster a culture of excellence, accountability, and innovation.

Profile

PROFILE

-Minimum 10 years of experience in luxury client development or high-end client relations, ideally within Fashion or Luxury sectors.

-Strong strategic and analytical mindset combined with creativity and a deep understanding of luxury market dynamics.

-Proven experience contributing to high-level strategic presentations with excellent communication and stakeholder management skills.

-Demonstrated leadership capabilities and strong cultural agility, with the ability to operate effectively in a multicultural, international environment.

-Results-driven profile with a strong sense of service excellence and brand sensitivity.

-This is a unique opportunity to shape and elevate the global private client strategy of one of the world's most iconic luxury Houses.

- Proficiency in spoken and written English and French is mandatory.

Additional information

"Encouraging diversity in all its forms, Maison Christian Dior Couture has been committed since 2013 to a process in favor of the employment of people with disabilities."