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The Technologies Reinventing Physical Retail

In-store mobile apps and micro-fulfilment tech can address consumer pain points and enable companies to incorporate their physical retail networks into omnichannel shopping journeys.
Store technology augmented reality mobile shop
Engagement with in-store technology can lead customers to spend up to four times longer shopping than customers who simply browse. (Getty Images)

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Further Reading

The State of Fashion: Technology — Download the Special Edition

The special edition of The State of Fashion report by The Business of Fashion and McKinsey & Company explores the great tech acceleration gripping the industry. Download the full report to understand the key imperatives that are spurring top brands and retailers to ramp up investments in technologies from AI to blockchain, to both address pain points and boost their competitive edge.

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