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Agenda-setting intelligence, analysis and advice for the global fashion community.

Why Brick-and-Mortar Resale Is Flourishing

Brick-and-mortar shops selling secondhand fashion are thriving in the US, even amid the boom in online players that’s grabbed much of the industry’s attention and investment.
A young man going through a rack in a thrift store.
Physical shops still have their advantages and can offer convenience, curation and customer service that aren’t easily replicated online. (Getty)

Competition from online resale players has never been a concern for Crossroads Trading, which entered its 34th year in business in October and today operates 39 stores across the US.

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Further Reading

The Future of Resale | The Debrief

Retail editor Cathaleen Chen and e-commerce correspondent Malique Morris join senior correspondent Sheena Butler-Young and executive editor Brian Baskin to unpack how resale has evolved from niche to mainstream, and what may be in store for the future of secondhand shopping.

Fashion’s Big Opportunity in Reselling the Unsellable

Software platforms that help fashion brands turn slightly damaged returned goods into new sales are taking off as more companies look to transform online returns from a persistent dilemma into a source for profitable growth.

About the author
Lei Takanashi
Lei Takanashi

Lei Takanashi is a Correspondent at The Business of Fashion (BoF). He is based in New York City and covers menswear, streetwear, young consumer trends, and the intersection between fashion and culture.

In This Article

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